meet the team
facilitating you to become a professional tefl/tesol teacher

Whether you are here to launch your TEFL/TESOL career or travel the world with ease, we are here to help. The TEFL Institute allows you to become a fully qualified and internationally recognised TEFL teacher.

Katie Troy
Managing Director

Since 2018, Katie has joined our TEFL team. With years of experience teaching herself abroad and a degree of education, she has mountains of information to share and help us grow as a team. With her educational background, Katie is very involved with our academic team and liaises with them daily to ensure the best possible journey for our students.

technical officer

Przemysław is our in-house genius who is responsible for the smooth running of our dashboard system. To make your experience better and faster, we try to automate a lot of corrections and issuing certificates, as well as fast responses, and Przemyslaw will always make the experience better.

darragh mangan
creative director

With years of experience with the digital arts, Darragh makes sure every image and design is up to his standard (which is the highest of standards). From photo editing to course design, there is nothing Darragh can’t do. Now living in the UK, he couldn’t be happier working on his own initiative and coming up with amazing creative ideas.

Frankie Kiely
North American Ambassador

Residing in Vancouver, Frankie is the head of the department in the North American region. A university graduate, Frankie has been in the TEFL Industry since 2016. He primarily works with our overseas partners to help maintain the high quality services and courses the TEFL Institute provides. Working within the industry for so long, Frankie knows all the tips and tricks to become a successful EFL teacher.

Jessica Jeffery
Recruitment & Partnerships Specialist

Jessica is our Recruitment Specialist and Partner. She holds a business degree, as well as TEFL and CELTA certifications, and has completed TEFL educational placements in Thailand and Italy. She has firsthand knowledge of the experience, which means she has the skills and understanding to help you determine high-quality jobs and internships that meet your requirements.

Annelies Veenhouwer
Course Enrolment Advisor

Our course enrolment advisor is Annelies. She moved to Ireland from Holland in 2016 and has been there ever since. Because Dutch is her first language, she understands the significance of English for non-native speakers. She has been studying English since she was 12 years old and has always been fascinated by other countries. Annelies enjoys interacting with people and providing support to others, which has enabled her to connect with people from all over the world.

Leo Healy
Course Enrolment Advisor

Our expert in sales and marketing, Leo, graduated from Manchester's UCFB with a degree in business and marketing. He decided to stay in New Zealand for a year because he enjoys traveling. Whether a student is enrolling in a paid internship or a TEFL course, he puts a lot of effort and pride into making sure they all get off to the best TEFL start possible. He is always willing to help you out!

Olivia Klimczyk
Marketing Assistant

This is Olivia. She is our Marketing Assistant. Olivia graduated from Marketing and Sales at ATU Galway in 2024. Olivia is the face behind our social media and will keep you updated on all TEFL-related things. On her time off she loves baking and trying out new recipes. Olivia also loves travelling and exploring the world whenever she gets the opportunity to do so

Walter Cullinan
Course Enrolment Advisor

Walter is our TEFL and Travel Specialist. He has travelled to most countires in Europe and spent over 3 years teaching English in Ireland, Poland and Italy as well as online. He's passionate about online education and what doors it can open for people down the line

Ola Flynn

As our Head of Marketing, Ola is the ideal individual to keep everyone informed about our forthcoming events and TEFL course updates. She attentively listens to our students' requirements and guarantees that we host the most pertinent and beneficial webinars and information sessions. Ola has a fondness for travel and enjoys sharing interns' stories with you. She introduces special campaigns and amidst thousands of newsletters and blogs, articulates the significance of TEFL. Her passion for TEFL is evident; she even accompanied our interns to Thailand to assist them during their orientation week.

Head of assessments

Jacob sure has a lot on his shoulders daily as he runs our academic team, ensuring the highest quality courses and grades. He is dedicated to giving the students the best possible education. Jacob is constantly growing our courses and in contact with our accrediting bodies to ensure that our certificate holds an outstanding merit among the TEFL community.

rachel hammond

We at the TEFL institute want to make sure that our students have as much support as they need, even though it is primarily a self-study course. We know that sometimes online courses can be tricky at parts, and Rachel is responsible for keeping our policies going. She runs an amazing tutor team and has the fastest, most detailed response rate we’ve ever seen.

kate popova

Having a Bachelor’s of Education, a CELTA and a Level 5 TEFL, Kate’s resume and teaching experience would shock you. She’s taught in over 23 different countries and knows exactly what employers look for. She runs our 10 hour Methodologies course as well as helping Rachel with our students queries. All reviews have nothing but great things to say about her class and ongoing support.

Anya Shaw

Anya has been working in English language teaching for 17 years as a teacher, teacher educator and assessor. She has the CELTA and DELTA teaching qualifications and has worked as a CELTA tutor. Anya has always been fascinated by languages and, after graduating with a degree in French, Spanish and Portuguese, she started teaching and has never looked back. She's been lucky enough to have lived and worked in Spain, Brazil, Argentina and Sri Lanka.

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+44 7377 779517


telephone number



telephone number

+44 7377 779517


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